Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote control issues same-day. Common problems like dead batteries, reprogramming needs, or signal interference can often be fixed during a single service call. If your remote needs replacement, we carry universal remotes on our service trucks.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote issues commonly stem from dead batteries, signal interference from nearby electronics, worn remote buttons, misaligned antenna on the opener, or programming glitches after power outages. Our technicians can quickly diagnose the exact cause.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes! We offer flexible financing options for qualifying customers on new garage door installations. This includes residential and commercial/industrial doors. Contact us for current financing promotions and to check your eligibility.

Question 4

How long does a garage door installation take?

Accepted Answer

A typical residential garage door installation takes 2-4 hours. This includes removing the old door, installing the new door and opener, and testing all safety features. Complex or custom installations may take longer.

Question 5

What's included in your 5-year warranty?

Accepted Answer

Our 5-year warranty covers all parts we install and labor for any warranty repairs. There are no deductibles or service fees, and the warranty is fully transferable to new homeowners if you sell your property.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our factory-trained technicians service all major brands including Chamberlain, LiftMaster, Genie, Craftsman, Amarr, Clopay, Wayne Dalton, and more. We stock parts for most common brands on our service trucks.

Question 7

What are signs my garage door springs need replacement?

Accepted Answer

Warning signs include: door feels heavy when lifting manually, door doesn't open fully, visible gaps in torsion springs, loud bang from garage (spring broke), or uneven door movement. Never attempt spring replacement yourself—it's dangerous.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance to keep your garage door operating safely and extend its lifespan. Regular maintenance can prevent costly emergency repairs and ensure all safety features work properly.

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